Privacy & Cookie Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Cookies on our website

Cookies are information packets sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers. There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

We the following cookies on this website:

Google Analytics – To understand how people use our site, and to discover areas on our site with issues we use Google Analytics. The data it collects helps us generate reports on how many people visit our site, which country they are from, how many pages they have visited and so on. Google may use this information. Google’s privacy policy is available at:

WordPress – WordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user, so for most people it is not set at all. User data is all anonymous.

Third party cookies

When you use this website, you may also be sent the following third party cookies, which may be used for the following purposes:

We use AddThis for our social sharing, they may use the following cookies:

loc – Geolocation cookie, so publishers know approximately where people sharing information are located
Coyote-2-a0f0083 – A load balancer cookie
bt – A behavior targeting cookie
ana_svc – A real-time service cookie
phpbb3_* and style_cookie – Set by our support forum software
__utm* – Google analytics tracking
uid/uit – User id and login time tracking
psc – View counter cookie
di/dt – Date tracking cookies for determining expiration of other cookies
ssh/sshs – Service share history, used for configuring our preferred services.

Refusing cookies

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

In Google Chrome, click on the “Tools” menu and select “Options”, Click the “Under the Bonnet” tab and locate the “Privacy” section, and choose the “Content settings” button, Click the “Cookie settings” tab and choose your preferred settings.

Blocking cookies may have a negative impact upon the usability of this website.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) the payment of a fee (currently GBP 10); and

(b) the supply of appropriate evidence of your identity

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.


If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to